Apartmenthotel
Suites & Breakfast

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INCLUSIVE SERVICES

We are delighted to surprise you with the small details, and will be happy to share our own secret tips on the area with you. Here you will find a list of the services we offer to help you get the very most out of your relaxing holiday here at the Apartmenthotel Ritterhof in Schenna above Meran.

  • Peaceful sunbathing lawn with breathtaking panoramic views over the mountains of South Tyrol
  • Heated Swimming pool (seasonal)
  • Hotspring-Whirlpool
  • Finnish sauna, steam bath, multi-sensory shower (New from 2017)
  • Incredible views over the Meran countryside
  • Safe
  • Beautifully equipped kitchen in every apartment
  • Personal check-in with porter service from the car park to your apartment and back again
  • Reserved parking space
  • Fibre-optic high speed broadband
  • Infotainment system with useful information for your holiday (weather, events, webcams…)
  • Pool-towels and bathrobes for the pool, sauna, whirlpool
  • Insider Tips on the local area from your hosts
  • Surprise welcome-gift at the start of your holiday
  • Private breakfast service in your holiday apartment (extra charge)
  • Daily newspaper and bread service (extra charge)
  • Hotel library with 300-400 books
  • Small selection of wines in the hotel shop (extra charge)
  • Meran Card (free use of all public transport, free entry to 80 museums. Available from 15th October 2016 until 30th June 2017
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Massages by appointment

Treat yourself to a relaxing massage in the privacy of your apartment. We will be happy to book you an appointment with our wellness-massage therapist Helmut Wieser at reception.

Classic full-body massage
For complete relaxation. Improves the circulation and releases blockages in the whole body. Harmonises your mood, eases tense muscles and brings body and spirit into balance.

55 Minutes

 

Classic lymph drainage
Lymph drainage eliminates excess fluid and detoxifies, removing toxins and strengthening the immune system.

55 Minutes

Leg or back massage
A leg massage relieves tension in the leg muscles and is excellent after hiking and sport, while a back massage releases tightness in the back, neck and shoulder muscles.

25 Minutes

 

Foot-acupressure massage
By massaging the corresponding areas of the feet, the whole body is treated and self-healing powers are triggered. This massage has a calming, relaxing effect.

55 Minutes

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Booking Information

Cancellations
The right of withdrawal as laid down in the Consumers´ Code is not contemplated – however, we are willing to apply the following conditions for withdrawal: Cancellations are free of charge up to 60 days before your arrival. From 60 – 30 days before arrival, we charge a cancellation fee of 50% of your booked stay; from 29 days we charge 75%, and from 15 days we charge 95%. In all cases, your deposit will be retained as a handling fee. No-shows without cancellation, late arrivals and early departures are charged at 100% of the total cost of the booked stay. Cancellations are considered valid only upon reciprocal confirmation.

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General Information

Bill
You can pay your bill in cash, by cash card, visa, MasterCard, EC-Direct etc.

Bread and newspaper service
Naturally, we will be delighted to bring you the newspaper of your choice and fresh bread from the baker every morning.

Breakfast “The Wishing Table”
With our privately-served breakfast service, you can enjoy breakfast in the privacy of your apartment.
18 euro per person (Children up to 13 years old: 10 euro per person)

Check-In and Check-Out Times
Arrivals and departures are possible any day of the week. Your apartment will be ready from 3pm on your day of arrival. On your day of departure, please vacate your apartment by 10am.

Cleaning and linen change
Linen change and daily cleaning are available on request. Iron, ironing board, shoe-shine machine and vacuum cleaner are naturally at your disposal whenever you wish. We will be happy to wash and dry your private laundry (extra charge).

Deposit
Pay from the comfort of your home with our Deposit online paid service. Easy, fast and safe.

Dogs
On request, small dogs (max. 35 cm at withers) are very welcome. 18 euro per dog and day. We also ask you to bring along the dog’s bed. The use of the beds, couch or other seating or upholstered furniture is not allowed for the dog. Dogs are not allowed in our garden and pool area.

Final cleaning
Final cleaning is obligatory and is charged at €50 per two-room apartment and €60 per three-room apartment.

Furnishings
All of our apartments feature satellite TV, radio, telephone, fibre-optic high speed broadband. The holiday apartments are equipped with bed linen, bath towels and pool towels for the swimming pool and sauna, bathrobes, mini bar, dishwasher, electric cooker, coffee machine, crockery, microwave, kettle.

Hotel Shop
In our small hotel shop, you will find a personally selected assortment of wines from the Innerleiterhof, prosecco and apple juice. You are welcome to book your order at reception and we will bring it to your apartment for you.

Infopoint
Infotainment system with information on local and seasonal events, cultural and culinary highlights, weather, general local administration and current news in South Tyrol and internationally.

Library
In our hotel library we have 300-400 books. It is based on an exchange system – so you’re welcome to leave your holiday reading here and take another book home with you that you haven’t finished reading during your holiday. Just bring it back on your next stay.

Lift
All floors can be accessed easily by lift.

Local tax
The local visitors’ tax is €1.80 per person per day from the age of 14 and over, and is charged separately from your hotel bill.

MeranCard
The MeranCard is included in the cost of your apartment. It is available from 15th October 2018 until 30th June 2019. The card is valid for the duration of your stay and entitles you to the following: Free use of all public transport in South Tyrol and all public cable cars (incl.Vöran, Mölten, Jenesien, Meransen and Ritten), one-time entry to over 80 museums in South Tyrol, 10% discount and bicycle and ski rental from “Sportservice Erwin Stricker”.

No-smoking
In the apartments or the hotel. You are welcome to smoke on your balcony or terrace.

Opening times
Open year-round

Shuttle service
We offer a free drop-off and pick-up service from Meran.

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MORE QUESTIONS?

Please don’t hesitate to contact us!

ritterhof@schenna.com

 

Tel. +39 0473 945 850

Express request

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